Intake that reduces
response times
and improves
outcomes
Kingstree services act as an ecosystem. Clients can enter the ecosystem at one point
using one or more services or have Kingstree build a comprehensive program.
Kingstree is committed to our clients understanding the value of their disability management program through a combination of human elements, tracking data and cuting-edge technology.
Kingstree Business Intelligence is not only how we track performance, it’s how we identify opportunities to continually improve your program so we can consistently deliver value.
Kingstree is able to provide reporting that shows key performance indicators to include average cost per claim, claim closure rate, litigation rate, claim reporting lag time and first report of injury compliance rate.
Elements of Kingstree Business Intelligence
IMMEDIATE
CONNECTION
KCritical step in the Injury Intake
process.
- Sets the stage for Nurse Triage.
- Provider coordination occurs
in real-time for care direction. - Digital applications are available
to further expedite the process.
PERSONALIZED
CARE PATH
Kingstree Triage Nurses are
domestically based and available 24/7.
- Customizable call scripts are available.
- Care coordination includes use
of authorized networks and telemedicine. - Post-triage call back options are available with personalized communications for all callers.
INITIATION OF MULTIPLE
COMMUNICATION
CHANNELS
The balance between the injured worker, provider and the employer is central to the Kingstree approach. The Kingstree 24/7 nurse initiates the necessary communication channels for seamless management of the claim.
- All reports are sent real-time.
- Secure storage protocols.
SOC 2 Type II certified.
ACTIONABLE DATA
Kingstree 24/7 captures important data that will subsequently be used in analysis documents that will show the savings impact on your workers’ compensation program.
- Reduction of costly ER visits.
- Decreased overall claims costs.
- Improved injury reporting lag-time.
ELECTRONIC DATA EXCHANGE
Integration with client designated RMIS systems.
- Provides real-time report distribution.
- HIPAA compliant.
- Customizable to support client-specific requests; OSHA pharmacy first fill and RTW details.