According to recent studies, digital transformation within your company should be customer experience driven. The following article highlights the latest statistics and why some companies may struggle with this aspect of digital transformation.
The Kingstree Group’s digital transformation is heavily influenced by what our clients need, whether they know it or not. The Kingstree Group continues to develop better ways to serve our clients using a mix of surveys, AI, and automation. To learn more, please email kmatthews@kingstree.net