When necessary, seamless transition occurs from telephonic to field case management ensuring central coordination.
Kingstree’s national field staff is ready when and where needed for medically complex or catastrophic injuries.
- Referral criteria and communication are based on client business rules.
ADVOCACY BASED PHILOSOPHY
Our model strikes the perfect balance between the injured workers and the program stakeholders. Resolution barriers are identified quickly during the initial field assessment with responsive action plans.
INDIVIDUAL ACTION PLANS
Manage the cost of the risk without jeopardizing the integrity of the care needed. Individualized case management plans are developed based on medical and claims issues along with targets for return to work utilizing evidence based guidelines.
Kingstree’s on-going central control and communication process yields better results.
Collaborative communication between injured worker, provider, employer and the claims team occurs via secured channels.
- Needs of injured workers are assessed during the recovery process for progress compliance to treatment plan.
Clear, concise, goal focused communication and transparent oversight of the claim result in better outcomes.
- Drives claim to resolution.
- Reduce overall length of disability.
- Decrease indemnity cost.
To learn more about field case management and all of the Kingstree case management services.